Understand our returns so you can have a greater customer experience!
The return process will take between 5-21 business days once the seller receives and processes the item you have returned. The return process takes a while because the seller needs to receive the item you have sent them and inspect it before your
The brand (seller) will send you an email once they have received your item at their location. Once they have received your returned item, they will begin to inspect and process it further to determine if you are eligible for a return. Have A Questio
So, the process of returning an item at Fittere is a simple and quick process for both you and the brand. You will need to fill out the required details of a return form that you can find here and email it to the brand for them to review your form. I
We're upset to hear such news; we try to uphold high standards when it comes to delivering your order. If you received a faulty item and it is still tagged, packed and has not been used then you are able to return the order, but you would need to fil
Unfortunately, we do not allow returns for items that have been bought during a sale period as they do not fit the requirements for sellers to accept. If you return without notifying the seller, then you will not receive a refund. You will need to pa
No problem, the return process will still be the same when you return an item back to the seller. Once the item has been processed and has passed the quality checks then you will receive a new E-Gift Card with the refund amount that you initially pai
Unfortunately, we do not offer exchanges as it will confuse our sellers and customers, so instead once you return an item and you are accepted for a refund then you will be issued with the correct refund amount of the returned item and will need to p